Trailhead FAQ

Made to order? You bet.

Each item is made after you place your order. Review the production and delivery estimate shown during checkout for the most current timing.

How do I choose a size?

Please review the available size options and product details before ordering. Individual product pages include the fit information available for that item.

How should I care for my item?

Follow the garment-care label on the item you receive.

What if my item arrives damaged, defective, or incorrect?

Please contact us promptly with your order number, a clear photo of the item, and a short description of the issue. We will review the information and explain the available next step.

Can I change my size or color after ordering?

Because items are made to order, please choose carefully before placing your order. Contact us as soon as possible if you need help with an order.

Need a human?

Use our Contact page for pre-order questions or help with an existing order.